010 054 6231 info@acidlife.co.za


African Continent in Diaspora
For more information and support on COVID-19 please visit www.sacoronavirus.co.za

The Claims Process

1. How do I claim?
  1. All claims are to be completed and submitted to ACID Life for evaluation.
  2. Upon the death of a member, the following documents are required for valid claims:
    • A death claim form
    • Original certified copy of the death certificate
    • Certified copy of the deceased ID
    • Certified copy of the beneficiary’s ID
    • Valid Bank account.
  3. In case of accidental death a fully completed SAPS statement and post-mortem documents to support the cause of death
2. How will my claim be paid?
  1. All claims will be paid in the currency of the Republic of South Africa. This will be done through any means provided by the policy holder.
  2. All valid claims burial assists cash claims are processed within 24 to 48hours
  3. Any questions of law arising from this policy will be in accordance with the laws of the Republic of South Africa.
  4. Claims to be emailed to claims@acidlife.co.za or contact Our dedicated Claims help desk on 087 109 1001.


Registered Name: Acid Life Services (South Africa)
Registration Number: K2017/112213/07
Registered Address: 95 First road Kya Sand Johannesburg